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Frequently Asked Questions2023-10-18T13:28:51-06:00

Frequently Asked Questions

If your child is entering a treatment program at Garfield Park Behavioral Hospital, you probably have a few questions for us. Below are answers to some common questions we receive from parents and referral sources.

If you have additional questions not listed here,
please contact us at 773-265-3700.

Your child will have a comprehensive assessment with one of our counselors. As a parent and guardian any information you may have will also be part of the assessment. Here are some things our counselors will discuss with you and your child:

  • Evaluation of presenting problem
  • Mental health and substance abuse history
  • Current mental status examination
  • Safety assessment
  • Level of care determination
  • Plan of action, including referrals, for ongoing support

You will also be asked to complete some paperwork. If hospitalization is indicated, counselors will guide you through the entire process. If outpatient care is more appropriate, counselors will provide you with names and contact information for agencies that can provide such care.

Inpatient Unit – Garfield Park Behavioral Hospital’s goal is help children return home as soon as they can safely do so. Every child’s inpatient stay is unique to their situation and needs, so the treatment team will work closely with the patient and family to determine an appropriate length of stay.

Partial Hospitalization Program (PHP) – The PHP treatment team understands the importance of your child being in school. The goal is to return children to their regular school setting as soon as they are safe to do so. The duration of their participation is decided by the treatment team and the patient and family.

Yes, every patient in both the inpatient and PHP program receives 5 hours of school each week. This hour counts as a half-day of attendance credit at your child’s school. Our accredited teacher, with your consent, will inform the school of your child’s participation in our education program.

Our medical team values family involvement in treatment. You will have the opportunity to speak with our physicians during your child’s staffing which occurs within the first three days following admission.  Should you have questions, concerns or comments prior to or following this initial meeting, please call Garfield Park Behavioral Hospital 773-265-3700, and ask for the physician by name. The receptionist will connect you with the physician’s office, where you may leave a message and request a return call.

Family involvement is important to us, and we encourage regular visitation. For specific days and times, please call 773-265-3700 for unit-specific information.

Currently, Garfield Park Behavioral Hospital is in network with the following:

  • Aetna Better Health Managed Medicaid
  • Aetna PPO
  • BCBS of Illinois PPO
  • Blue Cross Community Health Plan
  • Cigna Healthcare PPO
  • County Care
  • Medicaid
  • Meridian Managed Medicaid
  • Molina Managed Medicaid
  • YouthCare
  • We are a certified provider for Tricare Plans

If your insurance company is not listed here, please call us at 773-265-4332 and we will gladly check with your insurance company to determine eligibility.

Please view our list of acceptable and unacceptable items.

Take the First Step

Call 773-265-3700 if you or a loved one is experiencing a psychiatric emergency. We are available 24/7 to discuss treatment options and provide no-cost, confidential assessments. You can also use our online contact form for program inquiries.

In case of emergency, please dial 911 or seek the nearest emergency room right away.

Garfield Park Behavioral Hospital
520 North Ridgeway Avenue
Chicago, Illinois 60624
Phone: 773-265-3700

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